Knowledge Base
BoothLeads/Lead Retrieval (20 Articles)
Eventdex API (17 Articles)
Eventdex App Mobile (21 Articles)
Eventdex Portal (161 Articles)
FAQ for troubleshooting Virtual Meeting Video Calls (5 Articles)
Eventdex Virtual Platform built it’s video component based on the APIs provided by Twilio.
Manage Event Surveys (4 Articles)
A survey questionnaire is used to gather information about individuals.
MatchLeads (41 Articles)
New Matchmaking Portal (40 Articles)
Payment Gateways (2 Articles)
Documentation and information about accepting payments and payment gateways.
Promote Event (14 Articles)
Scan Attendee App (21 Articles)
Scan Attendee Mobile (15 Articles)
ScanAttendee Web App (1 Article)
Videos (6 Articles)
Virtual Events (19 Articles)
Eventdex’s virtual business matchmaking app is suitable for events of all sizes and industries. It completely redefines business matchmaking by virtually enabling networking and attendee engagement before, during, and after the event. Backed by artificial intelligence, it ensures that people are accurately matched based on the information provided by them in their profile.
All 74 categories
- Account Settings (Eventdex Portal)
- App Settings (Eventdex Portal)
- App Settings (Scan Attendee Mobile)
- Attendees (New Matchmaking Portal)
- Attendees (Scan Attendee Mobile)
- Basic PromoCode (Eventdex Portal)
- BoothLeads/Lead Retrieval
- Campaign Logs (Promote Event)
- Campaign Templates (Promote Event)
- Campaigns (Promote Event)
- Dashboard (New Matchmaking Portal)
- Dashboards (Scan Attendee Mobile)
- Download (Scan Attendee Mobile)
- Email Campaigns (Promote Event)
- Event App (Eventdex Portal)
- Event Details (Eventdex Portal)
- Event Management (Eventdex Portal)
- Event Settings (Eventdex Portal)
- Eventdex API
- Eventdex App Mobile
- Eventdex Portal
- FAQ for troubleshooting Virtual Meeting Video Calls
- Invitation/Membership (Eventdex Portal)
- Login (Scan Attendee Mobile)
- Mail Chimp (Promote Event)
- Manage Attendees (Eventdex Portal)
- Manage Event Surveys
- Manage Orders (Eventdex Portal)
- Manage Orders (Scan Attendee Mobile)
- Manage Profile (Scan Attendee Mobile)
- Manage Schedule (New Matchmaking Portal)
- Manage Ticket (Scan Attendee Mobile)
- Manage Tickets (Eventdex Portal)
- Match Criteria (MatchLeads)
- MatchLeads
- Matchleads Appointments (MatchLeads)
- Matchleads Calendar (MatchLeads)
- MatchLeads Dashboard (MatchLeads)
- Matchleads Filter Settings (MatchLeads)
- MatchLeads Reports (MatchLeads)
- MatchLeads Setup (MatchLeads)
- MatchMaking (MatchLeads)
- Matchmaking App (MatchLeads)
- MatchMaking Icons (MatchLeads)
- Multi-Items Discount (Eventdex Portal)
- My Appointments (New Matchmaking Portal)
- My Tickets (Eventdex Portal)
- New Matchmaking Portal
- New to Email campaigns (Promote Event)
- New to Eventdex ? (Eventdex Portal)
- New to Matchleads (MatchLeads)
- New to Matchmaking Portal (New Matchmaking Portal)
- Payment Gateways
- Profile (New Matchmaking Portal)
- Promote Event
- Promotions and Discounts (Eventdex Portal)
- Registration (Online & Onsite) (Eventdex Portal)
- Registration Questions (Eventdex Portal)
- Registration Templates (Eventdex Portal)
- Reports (Eventdex Portal)
- Reset Passwords (Scan Attendee Mobile)
- Round table (MatchLeads)
- Scan Attendee App
- Scan Attendee Mobile
- ScanAttendee Web App
- Sign Up (Scan Attendee Mobile)
- Speed Networking (New Matchmaking Portal)
- Spend More Save More (Eventdex Portal)
- System Templates (Promote Event)
- Ticket Level Survey (Manage Event Surveys)
- Videos
- Virtual Events
- Virtual Events - User's guide (Virtual Events)
- Virtual Events – Admin's guide (Virtual Events)
All 403 help articles, A–Z
- Abandoned Order Detail Report
- Account Logout
- Add Attendee (Sell Ticket)
- App Statistic Report & Login History Report
- Are you expecting attendees from multiple countries?
- As An Event Admin How Do I give access for the attendee to edit their profile?
- Attendee Detail Report
- Attendee Settings
- Attendees
- Badge Settings
- Badge Settings – How to use Badge Tool?
- Booth Features
- Booth Set-Up Instructions
- Bulk Approve for Pending Appointments
- Buyer & Seller – Count of Appointments
- Buyer Procurements
- Buyer/Seller Open Appointments
- Buyer/Seller SignUps
- By using Boothleads what would users can able to do?
- Camera & Microphone settings
- Campaign Logs
- Can I access the portal in Mobile?
- Can I apply Two Different Promo Codes at a Time ?
- Can I auto Schedule a Campaign?
- Can I create a Custom System Template?
- Can I Delete a Standard Campaign?
- Can I delete an active Basic Promo Code?
- Can I delete an active Multi-Item Discount Promo Code?
- Can I delete an active Spend More Save More Promo Code?
- Can I delete an active “ Used ” Basic Promo Code?
- Can I delete an active “ Used ” Multi-Item Discount Promo Code?
- Can I delete an active “ Used ” Spend More Save More Promo Code?
- Can I edit an active Basic Promo Code?
- Can I edit an active Multi-Item Discount Promo Code?
- Can I edit an active Spend More Save More Promo Code?
- Can I edit/delete a Ticket Level Survey Questions?
- Can I mark Ticket Level Survey question as required in registration page?
- Can two system templates be active at once?
- Can we add multiple email addresses for order confirmation addition to event admin?
- Can we add same attendee to another ticket?
- Can we filter the orders by Registration type?
- Can we filter the orders with date range?
- Change Password
- Checklist to review prior to the meeting day
- Connecting Linea Pro with Eventdex App?
- Create Event
- Create Event Wall post
- Create Schedule
- Create Ticket for an Event
- Custom Reports for Exporting the Data
- Dashboard
- Dashboards
- Display Settings
- Dynamic Template
- Edit Attendee Details
- Email Templates
- Event Agenda
- Event Documents
- Event Information
- Event Schedule
- Eventdex email Campaigns for beginners
- Eventdex supported Payments and Payment Gateways(Online, Onsite, ScanAttendee)
- Exhibitors
- Feedback
- Fetch All Attendees
- Floor Map
- From where Event Admin can get all the scanned Attendee Badge data of the event?
- From where to get the Non-Reporting Attendee list in the Scan Attendee App?
- Get All Event List
- Get All Tickets for the Event
- Get Event Wall Posts
- Getting Started
- Getting Started with Eventdex: Create, Configure & Publish Your Event
- How Admin can assign Attendees to the Round Table
- How an Attendee can connect to another Attendee?
- How can Event Admin or Session Managers see the Attendee list in the App?
- How can Event organizers (Event Admin) create a new group for Exhibitors?
- How can Exhibitors Export their Scanned Leads from Eventdex App (BoothLeads App)?
- How can Exhibitors Export their Scanned Leads from Eventdex Portal (BoothLeads App)?
- How can Exhibitors or Event Admin Add marketing materials like Brochures or Product / Event Details on the App?
- How Can I Edit Attendee Details?
- How can I manage event attendees?
- How can I manage event Invitations/Membership?
- How can I see the portal in other languages?
- How can I see the Ticket in ScanAttendee App?
- How can I share my screen?
- How can we export the schedules?
- How do I access Virtual Meeting?
- How do I change the currency?
- How do I do Self-Check In?
- How do I export my appointments?
- How do I rate my appointments and add comments?
- How do I sign up for a new MatchMaking account?
- How does Auto Matching work?
- How does Chat work?
- How does notes, filters, search work?
- How Event Admin can get Exhibitor’s Scan Report of the event?
- How is an attendee list used for?
- How the Basic Promo Code will apply in Registration Page?
- How the External Scanner connected to our mobile app?
- How the Multi-Item Discount Promo Code will apply in Registration Page?
- How the Spend More Save More Promo Code will apply in Registration Page?
- How to access and login the new Matchmaking portal?
- How to add a banner to Registration Template?
- How to add a Basic Promo Code?
- How to add a disclaimer while printing the badge?
- How to add a message in Success Page?
- How to add a Multi-Item Discount Promo Code?
- How to add a New Ticket?
- How to add a Spend More Save More Promo Code?
- How to add Add-on tickets in the event?
- How to add an Attendee manually?
- How to add Attendee from Scan Attendee App ?
- How to Add Custom Data for Sub Commodities?
- How to add Customize Divisions or Frames?
- How to Add data in Custom Settings?
- How to Add Event Schedules?
- How to Add Event Sponsor Details Manually in the App?
- How to Add Exhibitors ?
- How to Add Exhibitor’s information?
- How to add multiple questions for the Registration page?
- How to add NAICS code data in the Custom Settings?
- How to Add New Questions for the Lead Qualifiers?
- How to add Push Notifications
- How to add Social Links?
- How to Add Speaker Details Manually in the App?
- How to Add the Tax Rate to the Ticket Price?
- How to add widget to Registration Template?
- How to add, edit, remove rooms?
- How to approve or cancel waitlist (RSVP) registration?
- How to Assign a Badge Label to a Ticket or Package?
- How to assign a session to Scan Attendee user?
- How to Assign Sessions to Scan Attendee App users?
- How to attend the Virtual Round Table Meetings?
- How to begin with email campaigns in Eventdex?
- How to Block or Unblock time slots by Event Admin
- How to build a Custom Email Template for a Campaign?
- How to Bulk Print the Badges
- How to cancel an appointment?
- How to Cancel an Order of the Attendee?
- How to cancel scheduled campaigns?
- How to Change Attendee Ticket Status from Orders
- How to change the settings for different Ticket Confirmation Email Templates?
- How to change the Text Settings displayed on the Badge?
- How to Change/Edit the Sender’s Email Address?
- How to Check data of Custom Settings?
- How to check Lead retrieval ticket is Active or Inactive?
- How to check past Email Campaigns record?
- How to check Scheduled Meetings for a particular Time Slot?
- How to check the Check-In Statistics of the ScanAttendee App?
- How to check-In or Check-Out an Attendee?
- How to Clone event with Scan Attendee Feature?
- How to Contact Support
- How to copy profile from past event as an admin?
- How to Create & Manage Seminar Event?
- How to create a custom Ticket System Templates?
- How to Create a Donation Ticket?
- How to create a Live Polling or Survey Question?
- How to Create a Multi Badge Label
- How to create a Package?
- How to Create a Private Ticket?
- How to create a Registration Questions?
- How to create a Ticket for an event?
- How to Create and Add multiple sessions to Scan Attendee user?
- How to Create and Edit a Document in the Event App?
- How to create Early Bird Tickets?
- How to Create or Manage a Schedule of the Event?
- How to Create Roundtables ?
- How to create Seminar/Session?
- How to Create the Virtual Event?
- How to create/send a new campaign?
- How to Customized text to Registration Template?
- How to Delete an Order?
- How to Delete the BoothLeads group?
- How to Delete Tickets from Manage Ticket Screen?
- How to Design Avery 5392 Badge
- How to directly start an Email Campaign using Mail Chimp contact list?
- How to do External Settings of the Scan Attendee App?
- How to Download / Export the Abandoned Order Report from the portal?
- How to download an Eventdex App?
- How to Download the Appointments by Time Report?
- How to Edit a Ticket?
- How to Edit Attendee Details from Orders?
- How to edit Booth Details (Booth Number, Booth Size, Booth Area, Room Number) of the Exhibitors?
- How to Edit data of Custom Settings?
- How to Edit My Profile?
- How to edit profile?
- How to edit Registration Template?
- How to Edit Sponsorship Category ?
- How to Edit Sponsor’s information?
- How to Edit the App Session for the Ticket?
- How to Edit the App Settings for the Event App?
- How to Edit the App Settings of BoothLeads App?
- How to Edit the App Settings of Scan Attendee App?
- How to Edit the BoothLeads group name?
- How to Edit the Display Settings of MatchLeads App?
- How to edit the Leads Data of the BoothLeads?
- How to Edit the Theme Design of the portal?
- How to edit/delete a Registration Question(s)?
- How to email attendee’s Badge along with the Ticket Order Confirmation email?
- How to Email the Scheduled Appointments to the Attendees in buyer?
- How to Email the Scheduled Appointments to the Attendees in Seller?
- How to enable commodities information?
- How to enable Custom Barcode?
- How to Enable Eventdex Product Tiles?
- How to Enable the Promo Field in Registration Page?
- How to Exchange business cards from a booth?
- How to Exchange business cards from Attendee to Attendee?
- How to Export Attendee’s Order Detail Report?
- How to Export Orders by Order Status?
- How to Export Orders by Payment Type?
- How to Export Selected Orders?
- How to Export the Attendee Scanned Badge Report from the portal to the system?
- How to Export the Buyer Schedules List?
- How to Export the Buyer/Seller Business Procurement Details?
- How to Export the Check-In History Report Data from the Scan Attendee ?
- How to Export the Check-In History Summary Data of each Session Manager?
- How to Export the Non-Reporting Attendee list from the App to the system?
- How to Export the orders?
- How to Export the Seller Schedules List?
- How to Export the Total Appointments Report?
- How to extract IFRAME and embed the code on the external website?
- How to extract Individual Ticket links – Public Links, Private Links & All links?
- How to extract Popup Widget link or Popup Text link of the Registration page?
- How to filter Attendee details depending on its Payment mode?
- How to filter Attendee details depending on its Ticket Pay Order Status?
- How to filter Delegates details depending on its purchased Ticket Name type?
- How to filter the orders by Pay type, Registration type, and Order status?
- How to filter the orders by Ticket Name or Ticket Type?
- How to fix Audio, Video issues.
- How to generate Affiliate ID link?
- How to generate short URL of the Event’s Registration Form?
- How to get a detailed report on Attendees in the ScanAttendee App?
- How to get a Print of list of Scanned Attendee Badges?
- How to get Exhibitor’s details which is attended/visited by the Attendee in the event?
- How to get help from support in virtual event?
- How to get Revisit Report of Attendees?
- How to get the complete Check-In History Summary of every Session Manager of the App?
- How to get the First Visit Report of the Attendees from the App?
- How to give Access to Multiple Event Admins?
- How to Import data in Custom Data Setting?
- How to Import Seminars?
- How to Import the Attendee List?
- How to include different tickets for the sessions?
- How to increase the ticket count for group ticket?
- How to integrate Mailchimp with Eventdex?
- How to invite other attendees to your meeting and video call?
- How to Join Speed Networking
- How to join the Video/Audio Meetings?
- How to join the Virtual Meetings?
- How to load data in Custom Settings?
- How to login into Scan Attendee app?
- How to login MatchMaking App?
- How to login to the Virtual Event?
- How to make Appointments – One Pager
- How to Make Appointments?
- How to manage Admin’s event?
- How to Manage Event Management Software by Eventdex ?
- How to Manage Schedules?
- How to manage user profile in Scan Attendee app?
- How to Print an Order?
- How to Print Badges from Zebra/Brother Printers by using ScanAttendee App?
- How to print matchmaking schedules?
- How to print schedule?
- How to Print the Abandoned Order Report?
- How to Print the Buyer Schedule Report?
- How to Print the Buyer/Seller Business Procurement Details?
- How to reschedule an appointment?
- How to reset the password for a new MatchMaking account?
- How to Scan Attendee Badge by using ScanAttendee App?
- How to Scan Leads with EventdexApp ?
- How To Scan The Leads At Trade Shows Using Eventdex App?
- How to schedule an appointment?
- How to schedule the meetings?
- How to Search for a particular Lead Details?
- How to Search for any Lead Retrieval group?
- How to Search for any record (Attendee) in the list?
- How to Search for Attendee details in the Scan Attendee?
- How to See the Appointments?
- How to send a email copy of Ticket Order Confirmation to multiple session managers?
- How To Send a Payment Link?
- How to send a Standard Campaign?
- How to send Invoice?
- How to Send Order Confirmation Email?
- How to send Ticket Order Confirmation email to Buyers and Attendees?
- How to set the PayPal Adaptive Payment Gateway Option?
- How to set up Ticket Confirmation or Cancellation Templates?
- How to set-up the match criteria?
- How to set-up the MM Page Settings?
- How to Setup Exhibitor Floor Map Booth Selection
- How to setup matchleads Filter settings?
- How to Setup Printer in ScanAttendee Web App for Mac OS
- How to setup Registration Question(s) as required in Registration page?
- How to setup your Matchamaking?
- How to setup your Roundtable Event?
- How to Share the Social Media from Registration Page?
- How to Sign Up to the Virtual Event?
- How to Sign Up, Log In & Reset Your Eventdex Password
- How to Sign-up/ Login Eventdex?
- How to Signup and Login as a Matchleads Admin?
- How to start Virtual Meetings?
- How to Stop Buyers, Attendees and Event Admin receiving emails?
- How to stop or start MatchLeads Seller / Buyers or Lead Retrieval email campaign?
- How to update Profile from past events?
- How to update profile picture?
- How to use the Eventdex lead retrieval solution from the Portal?
- How to view both Seller & Buyer Appointment Report?
- How to view Buyer’s Schedule / Appointment Details?
- How to view complete Matchmaking event’s Meetings or Appointments schedule?
- How to view different BoothLeads App’s users?
- How to view reports?
- How to view Seller’s Schedule / Appointment Details?
- How to view the Schedules?
- How “ Only apply promo code when it meets buy quantity” checkbox will work ?
- Important MatchMaking instructions for the event
- Is it possible to give Payment Description text on the Registration page?
- Is it possible to set-up a Partial Payment Option for the Attendees?
- Lead Retrieval Add lead
- Lead Retrieval Fetch All Leads
- Lead Retrieval Update Lead
- Location
- Login and Authorization Process
- Manage orders
- Manage Schedules
- Manage User Profile
- Managing Tickets in Eventdex: Create, Edit, Packages, Early Bird & More
- MatchLeads No.1 Business Networking & Meeting App By Eventdex
- MatchMaking Icons
- Message Wall
- More Examples.
- More Examples.
- More Examples.
- Multi Badge Image
- My Appointments
- My Schedule
- My Tickets
- Network Connectivity Information for Network Admins
- New To Scan Attendee and how to Signup?
- Order Detail Report
- Orders Report
- Payment Settings
- Poster Walk
- Promocode Report
- Push Notifications
- Reset Forgotten Password
- Scan Attendee App Settings
- Scan Attendee Mobile app Installation steps for Mobile users
- ScanAttendee App Instructions
- ScanAttendee Web App – Badge Printer Setup Instructions For Laptop / PC only
- Search Attendee
- Self Check-In Banner
- Self Testing the Video Calls
- Seller Procurements
- Seminars
- Social
- Speakers
- Sponsors
- Supported Answer types in Event Level Registration?
- Supported Answer types in Ticket Level Survey?
- Survey Question Report
- Table Numbers
- Ticket Fee Settings
- Ticket Type Templates
- Tickets Report
- Videos
- Virtual Exhibitor Booth
- What are activities in dashboard?
- What are alerts?
- What are Campaign Templates?
- What are preferences?
- what are the colors in the legend?
- What are the Dashboard Stats?
- What are the stats in Manage Schedule?
- What are Top Matches?
- What can I do in Email campaigns tab?
- What do you need to join the Video/Audio Meetings?
- What is a Briefcase?
- What is a Mirror Image & Identical Image?
- What is a System Template?
- What is All Attendees?
- What is Attendee connect?
- What is custom data settings?
- What is Event Type?
- What is favorites in Attendees?
- What is Online Registration?
- What is Onsite Registration?
- What is Order?
- What is profile type?
- What is Table Management – How to assign tables?
- What is the difference between ticket and order confirmation?
- What is Viewed your profile?
- What is Widget?
- Where are my scanned Leads Data is stored in the BoothLeads App?
- Where can we change language in virtual event?
- Where can we see Event notifications?
- Where can we see Exhibitors/Booths on the Tradeshow floor?
- Where can we set the Payment Options in the Eventdex?
- Where can you see the Custom Data Settings changes?
- Where do you tell exhibitors that the scanning tool records each visitor only once?
- Where to see the Virtual Event link?
- Why can’t I make appointments?
- Why don’t I see my event?
- Why is my appointment cancelled?
Uncategorized
- Booth Set-Up Instructions
- How can I see the Ticket in ScanAttendee App?
- How to Add Custom Data for Sub Commodities?
- How to Add the Tax Rate to the Ticket Price?
- How to Assign a Badge Label to a Ticket or Package?
- How to Create a Donation Ticket?
- How to Create a Private Ticket?
- How to Edit a Ticket?
- How to Export Selected Orders?
- How to Setup Exhibitor Floor Map Booth Selection
- How to add multiple questions for the Registration page?
- How to create Seminar/Session?
- How to edit Booth Details (Booth Number, Booth Size, Booth Area, Room Number) of the Exhibitors?
- How to set-up the MM Page Settings?
- What is Attendee connect?
- Where do you tell exhibitors that the scanning tool records each visitor only once?