How to Cancel an Order of the Attendee?

Step 1. Go to Eventdex Portal >> Login >> Select your Event >> Ticketing >> Orders

Step 2. Select the attendee record’s order number which you want to cancel.

After selecting the attendee record, you can click on “Cancel Order”.

Step 3. To delete multiple orders, select the orders that you would like to cancel and click on “Action” tab and select the “Cancel Oder” from the accordion menu.

Step 4. Click “OK“. That particular order is canceled from the ticketing list, but the data of that particular attendee is still available in our records for future references. Here, the tickets count remains same.

 

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