Step 1. Go to Eventdex Portal >> Login >> Select your Event >> Ticketing >> Orders
Step 2. Select the attendee record which you want to cancel.
Step 3. Click on “Action” tab and select the “Cancel Oder” from the accordion menu.
Step 4. Click “OK”. That particular order is canceled from the ticketing list, but the data of that particular attendee is still available in our records for future references. Here, the tickets count remains same.