Self Testing the Video Calls

To test the video calls prior to your first meeting, please login to the match.eventdex.com portal using your registered email address and password. Upon logging into the portal, go to My Appointments and click on Test Call as shown in the below picture.

This will open up the Test Video Call popup:

Copy the link from Meeting Details as shown at the bottom left corner of the video screen and copy past it in another browser and check.

Note:

  1. Some Windows PCs may not allow microphone and camera working from 2 browsers in 1 PC, then you may not see the picture or sound.
  2. You may also hear an echo as you are connecting to two users from the same computer.
  3. This link will be valid only for 5 minutes.
  4. If you try to share the link after 5 minutes, then it will not work and simply take the user to the events list.

 

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