Frequently Asked Questions

Below are many Frequently Asked Questions about Eventdex, but if all your questions aren't answered here, please contact us and we will do our best to answer them promptly.

Eventdex is an event management software that specializes in matchmaking with a complete suite of apps for virtual, hybrid, and on-site events.

Eventdex is cloud based software that can be purchased on a-la-carte basis per event.

The platform itself is provided as a software as a service (SAAS) model but based on the products you subscribe to, you may have to download the native event app and onsite management app from either iTunes or Google Play Store.

Eventdex supports all the latest browsers including chrome, firefox, safari and Edge.

Yes. It is supported on Apple as well as Android devices.

You can sign up for free from http://eventdex.com website.

Eventdex offers various modules and apps that can be purchased on a-la-carte basis per event.

Yes. We have product customer support that can be reached via email or phone. We also provide dedicated onsite support.

Our apps have an offline mode to work without the internet. Our platform is hosted in an environment with more than 99.9% uptime guarantee with a failover option for disaster recovery.

We follow strict security guidelines to protect our customer data. Our platform provider has robust security with the highest rated security certifications. Our company does not share customer data for any other purpose than to run the event and provide access.

Eventdex has been in business since 2016 and is based in Morganville, NJ (USA) and with offices in India.

The information collected per event is owned and managed by each individual event planner.

If you are an event organizer using any other registration system, we have various methods of importing the data into eventdex including API, Zapier, csv file Import and manually adding them.

Yes. Eventdex has built in salesforce integration as well as connectivity to most other apps using zapier and open API.