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How Eventdex Transformed ChargeX 2024: A Seamless Event Experience

Case Study

The ChargeX Event

The 2024 edition of ChargeX took place in San Diego, California. A gathering of 500 of the brightest minds in e-commerce assembled at the event, and the event boasted about the latest product innovations in business. The ChargeX event featured keynote speakers like Omar Johnson and Erik Qualman, who shared expert insights on amplifying brand identity, fostering customer engagement, and elevating brand presence in the market. The keynote speakers also facilitated expert-level customer experience (CX) and marketing strategies. With top industry-leading merchants such as Oats Overnight and CrunchLabs in attendance, the event aimed to help businesses unlock growth, optimize their subscription programs, bulletproof strategies to scale up their subscription programs, and drive retention using the Recharge platform.

The Challenges

As with any large-scale event, ChargeX faced several challenges, including seamless attendee registration and check-in, efficient session management, and effective 1:1 “Ask The Expert” networking sessions. The organizers needed a functional event app and cost-effective event registration technology for on-site check-in and badge printing.

The Solution

Recharge partnered with Eventdex LLC, a leading event technology provider, to address these challenges. Eventdex’s scan attendee and event app solutions were implemented to streamline the event experience for organizers and attendees.

What We at Eventdex Did

Developing the Event app was relatively straightforward, and with the help of Eventdex’s support team, the event app was completed quickly.  ChargeX needed integration with Zapier and Splash, and it was successfully achieved after a rocky start.  The onsite check-in and badge printing exceeded expectations and were executed without any issues. Eventdex’s event app provided attendees with a centralized platform to access the agenda, speaker information, venue maps, and event updates in real-time. Eventdex’s Scan Attendee solution enabled efficient attendee check-in and badge printing, reducing long queues and ensuring a smooth registration process.

The Result

By leveraging Eventdex’s solutions, ChargeX delivered an exceptional event experience for attendees and organizers alike. The smooth check-in process and the comprehensive event app ensured attendees could fully immerse themselves in the educational sessions, networking opportunities, and engaging activities.

Eventdex’s check-in and badge printing were one of the highlights of the conference. There was not a single line or other issue with any printer. Everything worked as it should and in the most efficient manner. Attendees praised the event and gave a lot of positive feedback about Eventdex, citing the invaluable networking component, the importance of staying informed about Recharge’s roadmap, and the wealth of knowledge gained from the expert speakers and sessions. 

The partnership between Eventdex and ChargeX achieved its goals of amplifying brand awareness, sharing tactical knowledge, and fostering a vibrant e-commerce community, setting the stage for continued success in future editions of the event.

About ChargeX

Recharge is on a mission to help merchants seamlessly manage, expand, and delight their subscriber base, all while reducing operating costs and churn. In an era of skyrocketing acquisition costs and limited funding, e-commerce merchants must achieve more with fewer resources. The most innovative DTC brands recognize that a robust subscription strategy is essential to their business success. 

This year ChargeX brought together 500 industry leaders to learn, network, and discover the latest strategies for subscription and growth programs. Recharge powers over 20,000 merchants serving 100 million subscribers, supporting renowned brands like Blueland, Hello Bello, CrunchLabs, Chamberlain Coffee, and Bobbie. Hosted exclusively and annually by Recharge, a leading subscription billing platform, ChargeX provides attendees with practical knowledge, inspiration, and unparalleled networking opportunities.