Note: The Difference between Ticket Type & Ticket Name. Ticket Type is something that defines the ticket category whether it’s an attendee ticket, exhibitor, sponsor, etc. whereas the Ticket Name is something that event organizer labels for tickets that he creates for e.g. Attendee Ticket Type can be labeled as […]
App Statistic Report & Login History Report
Step 1: Path: Eventdex Portal >> Login >> Select the Event >> Reports >> App Statistics Report. Step 2: Click on App Statistic to view the number of attendees logged to the event app in Android and iOSLook for Attendee connect details to view the number of attendees connected to each other with pending and approval status […]
What is custom data settings?
If the event organizer has data that needs to be imported into the system so that the attendee can use it, the system then allows the event organizer to import his own data like Commodities, Sub Commodities into the system that can later be used by Attendees at the time […]
How to Export the orders?
Step 1: Go to the Orders screen. Step 2: If you select all orders one more checkbox will populate. Step 3: Click on the checkbox to select all records. Step 4: Click on the “Action” tab and select the preferred option from its drop-down menu. If need to export all […]
How can we export the schedules?
Step 1: Path: Log in into Eventdex >> Event App >> Schedule Step 2: Click on the Export option.
How to send Invoice?
The registrant can see the invoice under his Evendex login. Still, if the registrant wants an Invoice to send to a different email address, the Event Admin can send it by selecting the Order and Send Invoice Confirmation under Actions and send an Invoice Confirmation via email. Step 1: Go […]
How to Print an Order?
To print the order please follow the below steps. Once you click on the Print Order, the order will open in new window with the option of download as PDF or you can click on Print symbol to print the order using your local printer. Example:
How to Send Order Confirmation Email?
If the registrant did not receive the order confirmation email as soon as the registrant purchased the ticket, the Event Admin can send by selecting the Order and Send Order Confirmation under Actions and send Order Confirmation email. Step 1: Go to Orders. Step 2: Select the order you wish to […]
What is Order?
If you purchase or register yourself against any type of ticket in Eventdex would be considered as an order! Path: Log in into Eventdex >> Ticketing >> Orders (See the picture below).
How to Enable Eventdex Product Tiles?
Step 1: Click on the option Event App followed by App Settings. Step 2: Click on Theme Design. Step 3: Select Eventdex Products to see all the Product tiles that can visible in the Mobile App. Step 4: To see in a new window, click on the open new window […]