Step 1: Go to the Orders screen. Step 2: If you select all orders, an additional checkbox will appear. To export specific tickets, click on “Filters,” then choose “Expand/Collapse Filters” to enable the filter view. Step 3: Select all records by clicking the checkbox or filter by ticket name to […]
How can we export the schedules?
Step 1: Path: Log in into Eventdex >> Event App >> Schedule Step 2: Click on the Export option.
How to send Invoice?
The registrant can see the invoice under his Evendex login. Still, if the registrant wants an Invoice to send to a different email address, the Event Admin can send it by selecting the Order and Send Invoice Confirmation under Actions and send an Invoice Confirmation via email. Step 1: Go […]
How to Print an Order?
To print the order please follow the below steps. Once you click on the Print Order, the order will open in new window with the option of download as PDF or you can click on Print symbol to print the order using your local printer. Example:
How to Send Order Confirmation Email?
If the registrant did not receive the order confirmation email as soon as the registrant purchased the ticket, the Event Admin can send by selecting the Order and Send Order Confirmation under Actions and send Order Confirmation email. Step 1: Go to Orders. Step 2: Select the order you wish to […]
What is Order?
If you purchase or register yourself against any type of ticket in Eventdex would be considered as an order! Path: Log in into Eventdex >> Ticketing >> Orders (See the picture below).
How to Enable Eventdex Product Tiles?
Step 1: Click on the option Event App followed by App Settings. Step 2: Click on Theme Design. Step 3: Select Eventdex Products to see all the Product tiles that can visible in the Mobile App. Step 4: To see in a new window, click on the open new window […]
How can I see the Ticket in ScanAttendee App?
To see the ticket in ScanAttedee App, please follow the below screens. After creating the ticket with the option ScanAttedee Onsite Visibility, still, you can hide or unhide the ticket as shown in the below picture. In the tickets screen, you will find the Hide Tickets button. if you […]
How to Add the Tax Rate to the Ticket Price?
To add a Tax Rate to a ticket, please follow the below screens. 1. Please enter the Tax Rate percentage in the given box as shown in the below picture. 2. Now create a ticket and click on the more option. 3. To enable Tax Rate to the ticket, […]
How to Create a Donation Ticket?
To create a Donation ticket, please follow the below screens. Once you select the Donation as an option as showing in the picture and click on Apply to save the changes. You will be redirected to the ticket page and Save the changes again. On a registration page, […]