The appointments may be cancelled for many reasons such as your profile is not a good match or they have an unavoidable situation.
How to cancel an appointment?
Step 1: Click on My Appointments Step 2: Select the Accepted appointments by either filtering or simply reviewing and click on Cancel button to cancel the appointment. What are pending appointments? If the event admin has selected the option of approval then each appointment should be accepted. The […]
How to reschedule an appointment?
Step 1: Click on My Appointments. Step 2: If you need to change an appointment for any reason and if the reschedules are permitted than only you can reschedule an existing appointment by clicking on Reschedule button
How to schedule an appointment?
To schedule an appointment: Click on Attendees tab Click on Book Appointments from list of attendees Select a green available time slots Add a comment if you would like to send a message to the potential counterpart and click on book.
My Appointments
My Appointments will give you a full view of all your appointments for a given event. This includes accepted, pending, and cancelled appointments.
How does notes, filters, search work?
Notes can be accessed from both the attendee listings page as well as the attendee details page. You can make notes against any attendee to capture important details about the attendee and their company. How do filters work? Filters option is available from the Attendees page. Filters are used […]
How does Chat work?
Chat is enabled by the event admin and it is available in 2 separate areas. Chat option from Attendees tab, You can chat with any attendee in the event if this option is enabled and available. You can send not only text messages but also images or other attachments. Chat […]
Can I access the portal in Mobile?
Yes. The new matchmaking portal is responsive and should work on most devices seamlessly.
How can I see the portal in other languages?
To see the portal in a different language, select the language option from the top header section. Currently we support English, Chinese, French and Spanish.
What is favorites in Attendees?
Favorites is an easy and handy option to mark any important attendees that you would like to easily find or revisit at a later time to further know about. To make an attendee as favorite, please click on the favorite icon as shown in the below screen. […]