How to reset the password ?

Follow the below steps to reset the Eventdex account password. Step 1: In the Login page click on Forgot Password button. Step 2: Enter the User name and click on the Submit button at the bottom of the page.   A new password will be sent to your registered email ID along […]

How to update profile picture?

Step 1: Login to the eventdex mobile app Step 2: Click on the profile image in IOS at the bottom in the list of events screen and three dots icon >> view Profile in Android.  Android IOS Step 3: In the profile details, click on the headshot and update the […]

How to create an event for the first time?

Create Event Create Tickets Pick Template Publish Event Create Event: Step 1: Login into your Eventdex account. Step 2: Click on Create New Event. Step 3: Add event details Add the following mandatory fields and be sure to save changes. (See the picture below). Event Name (*Required) Event Start Date […]

How to access and sign up for the Eventdex portal?

Sign Up to the Eventdex (Web Version) Step 1: Enter in a web browser for the Eventdex website and click on the login button at the top-right menu bar or click on Sign Up Here  or copy and paste below link in a web browser Enter all required […]

What is Table Management – How to assign tables?

Table Management: To access table management go to: Matchleads Setup >> Matchmaking  >> Table Setup Dedicated Tables:  Managed / Structured / Static Business Matching is when the dedicated tables are assigned to a company, typically a buyer. In this scenario, the buyers usually sit at the same table and the […]

What are the stats in Manage Schedule?

The manage schedule stats represent the following: Total – Total number of time slots available including breaks Max Appointments – The maximum appointments you can make for the event Slots – Available time slots to make appointments excluding breaks and blocked time slots Breaks – Total number of breaks   […]

what are the colors in the legend?

Available Slots – Green color represents available time slots Blocked Slots – Red colors represents blocked time slots Busy Slots – Gray color represents that there is already an appointment at this time slot Breaks – Blue color represents any assigned breaks.    

Why can’t I make appointments?

The appointments may be blocked by the event admin either at a complete event level or at the individual ticket level based on the need of the customer. Click here to know more about how to manage your schedules.      

How to print schedule?

To print schedule,  Click on My Appointments. Click on the gear settings icon on the right hand corner as shown in the below screenshot. Click on Print Schedule.