What do you need to join the Video/Audio Meetings?

An internet connection – broadband wired or wireless (3G or 4G/LTE). Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth. A webcam or HD webcam – built-in or USB plug-in. Supported Devices: Desktop web browser (We suggest Chrome). https://www.twilio.com/docs/voice/client/javascript#supported-browsers iPhone or Android device with the latest software. […]

How to join the Video/Audio Meetings?

We support joining the virtual meeting calls from both web (https://match.eventdex.com) and Eventdex mobile apps. Please search for Eventdex in Apple Appstore or google play store and join using the same credentials. Also, please watch the video “How to Attend Virtual Matchmaker Meetings?” below:

Can I apply Two Different Promo Codes at a Time ?

Yes, you can apply two different promo codes but in this particular flow only. For example, Basic Promo Codes and Spend More Save More Promo Code. Step 1: Create a Spend More Save More Promo Code, give all the Required fields and Enter the amount between the promo that should […]

How to Edit My Profile?

Step 1: Log in to your Eventdex account at https://eventdex.force.com. If you registered with an event provided by Eventdex and did not sign up to the Eventdex before, please CLICK HERE to sign up to see your registered event(s). Step 2: Click on “My Tickets“. Step 3:  Under the “Order […]

How to give Access to Multiple Event Admins?

How to give Access to New Event Admin? Step 1: After logging into the Eventdex portal, click on the “Edit” (as shown in the pencil icon in the below picture) to edit the event details. Step 2: Click on the “Add More Info” button Step 3: Click on the Plus […]

How to Create & Manage Seminar Event?

Seminars Step 1: Event Admin can Create and Manage Seminar event by clicking on the below given Tab sequence. Eventdex >> Login >> Manage Event >> Event App >> Seminars Step 2: Click on the “Create Seminar” tab given at the top right corner of the Seminar Section. Step 3: […]

Supported Answer types in Event Level Registration?

Eventdex supports 6 answer types for each level of registration questions. Text Paragraph Single-Selection Checkboxes Choose from a List Scale You can choose any of the 6 Answer types from the list for Ticket, Package, and Level registration question(s). Text Answer type Text allows the registrant to enter the answer […]

How to edit/delete a Registration Question(s)?

Edit Registration Question(s) Yes, you can edit a Registration Question (s). Please follow the below steps to edit the Registration Question(s). Path: Log in into Eventdex >> Ticketing >> Registration Questions  Step 1: Go to the Registration Questions page and click on the Edit button right beside the Registration question that you […]