We support joining the virtual meeting calls from both web (https://match.eventdex.com) and Eventdex mobile apps. Please search for Eventdex in Apple Appstore or google play store and join using the same credentials. Also, please watch the video “How to Attend Virtual Matchmaker Meetings?” below:
Can I apply Two Different Promo Codes at a Time ?
Yes, you can apply two different promo codes but in this particular flow only. For example, Basic Promo Codes and Spend More Save More Promo Code. Step 1: Create a Spend More Save More Promo Code, give all the Required fields and Enter the amount between the promo that should […]
Eventdex supported Payments and Payment Gateways(Online, Onsite, ScanAttendee)
To Add Payment Gateways: Step 1: Go to Eventdex Portal >> Login with your credentials >> Select your Event Step 2: Click on the “Ticketing” tab and from its accordion menu, click on the “Tickets” tab. Step 3: Click on the “Payment Options” tab and the page navigates to a new screen. […]
How to Edit My Profile?
Step 1: Log in to your Eventdex account at https://eventdex.my.site.com/ If you registered with an event provided by Eventdex and did not sign up to the Eventdex before, please CLICK HERE to sign up to see your registered event(s). Step 2: Click on “My Tickets“. Step 3: Under the “Order Details” […]
How to give Access to Multiple Event Admins?
How to give Access to New Event Admin? Step 1: After logging into the Eventdex portal, click on the “Edit” (as shown in the pencil icon in the below picture) to edit the event details. Step 2: Click on the “Add More Info” button Step 3: Click on the Plus […]
How to Create & Manage Seminar Event?
Seminars Step 1: Event Admin can Create and Manage Seminar event by clicking on the below given Tab sequence. Eventdex >> Login >> Manage Event >> Event App >> Seminars Step 2: Click on the “Create Seminar” tab given at the top right corner of the Seminar Section. Step 3: […]
How to setup Registration Question(s) as required in Registration page?
Yes, you can mark survey questions as required. While adding Registration Question make sure to checkmark the box under the required field. 2. Click on the Save button to apply changes.
Supported Answer types in Event Level Registration?
Eventdex supports 6 answer types for each level of registration questions. Text Paragraph Single-Selection Checkboxes Choose from a List Scale You can choose any of the 6 Answer types from the list for Ticket, Package, and Level registration question(s). Text Answer type Text allows the registrant to enter the answer […]
How to edit/delete a Registration Question(s)?
Edit Registration Question(s) Yes, you can edit a Registration Question (s). Please follow the below steps to edit the Registration Question(s). Path: Log in into Eventdex >> Ticketing >> Registration Questions Step 1: Go to the Registration Questions page and click on the Edit button right beside the Registration question that you […]
How to reset the password ?
Follow the below steps to reset the Eventdex account password. Step 1: In the Login page click on Forgot Password button. Step 2: Enter the User name and click on the Submit button at the bottom of the page. A new password will be sent to your registered email ID along […]