No, you can’t delete an active used promo code, It will goes under Inactive Status. You can Active it by clicking on Edit icon of the Promo and enable status as “Active”. Step 1: Click on Delete icon of the used Promo Code. Step 2: Opens a Confirmation popup. “ This PromoCode […]
How to add a Basic Promo Code?
Add a Promo Code in Eventdex for an Event Path: Login to your Eventdex account >> Tickets >> Promo Codes Step 1: Click on Add Promo Code button at the top right of the Page. The user will navigate to basic promo code Create page. Step 2: Click on Create […]
Badge Settings – How to use Badge Tool?
How to use Badge Tool? Using Badge Tool user can create their own Badge design. Please follow below steps to create your own badge template Path: Log in into Eventdex >> Expand Event Settings >> click on Badge Settings Page will navigate to Badge creator tool page. You can select […]
Ticket Fee Settings
Eventdex Ticket Fee Settings Path: Log in into Eventdex >> Event Settings >> Ticket Fee Settings In Ticket Fee settings Event Organizer will have an option to set up Eventdex fee. You have 2 Levels of Settings Ticket Level Settings Event Level Settings Apply Fee Settings Add Eventdex fee on top of […]
Payment Settings
Path: Log in into Eventdex >> Event Settings >> Payment Settings This section allows you to set which forms of payments will be displayed to a user if the event has a price other than zero. Payment Methods This tab shows the payment gateways and there settings. Clicking one of the gateways […]
Display Settings
Path: Log in into Eventdex >> Event Settings >> Display Settings Event Organizer will have access to edit and save Display settings. If event Organizer edit and save Display Settings, where does these settings apply in Eventdex? Whatever changes does Event Organizer edit and save in Display Settings those changes will reflect […]
Can I mark Ticket Level Survey question as required in registration page?
Yes, you can mark survey question as required. 1. While adding Survey Question in select Tickets section make sure to check mark box under Required field. 2. Click on save to apply changes. Now in registration page survey question will be marked as required. In Case,if you don’t want to […]
Supported Answer types in Ticket Level Survey?
Eventdex supports 6 survey answer question answer types. Text Paragraph Single-Selection Checkboxes Choose from a List Scale You can choose any of the 6 Answer types from the list for both Ticket Level and Event Level Survey Questions. Text Answer type Text allows the survey respondent to enter the answer […]
Can I edit/delete a Ticket Level Survey Questions?
Edit Ticket Level Survey Question Yes, you can edit a Survey Question. Please follow below steps to edit Survey Question. Step 1: Go to Survey Questions page and click on Edit button right beside the Survey question that you want to edit. Step 2: Once done with edit click on […]
How to create a Ticket Level Survey Question?
Create Ticket Level Survey Question Path: Login into Eventdex account > Manage Event > Expand Tickets > Click on Survey Questions. Step 1: Click on Add Survey Questions button at the top right of the page. Step 2: Select Question Level as Ticket Level. Question Level: Select “Ticket Level” from the List. Question […]